Empowering the people
Who drive your solution
Agile process
We help our clients to deliver outstanding digital experiences by empowering their teams with agile workflow systems and processes.
OnePoint
Our consulting framework is designed to ensure seamless solutions.
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Speaking your language, not just tech-talk
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Agile and organised workflow methodologies
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Effective team communications
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Seamless technology integrations
A dynamic process, designed around you
Our delivery and consulting framework backed by the right technology to deliver your DXP or CEP. Enablement is the key, empowering businesses to harness new opportunities and get a deeper understanding of their customers/citizens.
Client-specific management and services
Our team approach to client management provides each of our clients with access to industry-leading knowledge, processes, and procedures. This ensures all of our clients are receiving a service that is specifically tailored to their needs in the short and long term.
A Principal Consultant is in place to oversee all project verticals
At a vertical level, each of our clients is assigned a Principal Consultant that delivers a customised service. Typically, your assigned Principal Consultant will provide:
- Account Management
- Service Delivery Management
- Continuous Service Improvement
- Contract Management
Principal Consultants meet monthly to discuss new client learnings.
The intent of the monthly Principal Consultant meetings is to discuss the horizontal services, across all clients:
- Human Resources – ensuring that we have the right skills and experience to meet current needs.
- Operating Procedures – Discuss the recommended changes to processes and procedures.
- Best Practice – Ideas are taken back to our clients to introduce new solutions and benefits.
''Exceptional experiences come from a well defined minimal viable product. An MVP delivers enough functionality to realise real value but also offers an ability to build on the base continually.''
Project Manager