Empowering the people

Who drive your solution

Agile process

We help our clients to deliver outstanding digital experiences by empowering their teams with agile workflow systems and processes.

Agile workflow methodology creates teams that value individuals and interactions over rigid processes. Collaboration and cross-functional teamwork is key to solving complex problems, responding to user’s feedback, and making changes. Agile teams collaborate and explore solutions when things get tricky. It’s the only way to deliver products and services that solve problems in smarter, more meaningful ways.

OnePoint

Our consulting framework is designed to ensure seamless solutions.
  • 1
    Speaking your language, not just tech-talk

  • 2
    Agile and organised workflow methodologies

  • 3
    Effective team communications

  • 4
    Seamless technology integrations

A dynamic process, designed around you

Our delivery and consulting framework backed by the right technology to deliver your DXP or CEP. Enablement is the key, empowering businesses to harness new opportunities and get a deeper understanding of their customers/citizens.

Client-specific management and services

Our team approach to client management provides each of our clients with access to industry-leading knowledge, processes, and procedures. This ensures all of our clients are receiving a service that is specifically tailored to their needs in the short and long term.

A Principal Consultant is in place to oversee all project verticals

At a vertical level, each of our clients is assigned a Principal Consultant that delivers a customised service. Typically, your assigned Principal Consultant will provide:

  • Account Management
  • Service Delivery Management
  • Continuous Service Improvement
  • Contract Management

Principal Consultants meet monthly to discuss new client learnings.

The intent of the monthly Principal Consultant meetings is to discuss the horizontal services, across all clients:

  • Human Resources – ensuring that we have the right skills and experience to meet current needs.
  • Operating Procedures – Discuss the recommended changes to processes and procedures.
  • Best Practice – Ideas are taken back to our clients to introduce new solutions and benefits.
''Exceptional experiences come from a well defined minimal viable product. An MVP delivers enough functionality to realise real value but also offers an ability to build on the base continually.''
Chad Garman Project Manager