Our Process
Using a symbiotic mix of UX design and technology development frameworks, we empower our clients with agile workflow systems, guiding successful digital experiences from inception through to delivery.
Plan and Prioritise
Digital Strategy
Strategic planning
Digital transformation
Content strategy
Digital transformation
Content strategy
Resourcing
Team support
Staff augmentation
On-site technical solutions
Project management
Account management
Staff augmentation
On-site technical solutions
Project management
Account management
Research
User research
Market research
Analytics
Market research
Analytics
Analysis
Project planning
Business analysis
Accessibility auditing
Heuristic evaluation
Content auditing
Business analysis
Accessibility auditing
Heuristic evaluation
Content auditing
Design and Pilot
Human Centred Design
Customer Experience (CX) design
User Experience (UX) design
Service design
Information architecture
User Experience (UX) design
Service design
Information architecture
Composable Technology
Solution design
Enterprise architecture
Data orchestration
Enterprise architecture
Data orchestration
Interaction Design
Ideation
Storyboarding
Animation
Wireframes
Prototypes
User testing
Storyboarding
Animation
Wireframes
Prototypes
User testing
Content Design
Graphic design
Copy writing
Video creation
Copy writing
Video creation
Execute and Run
Full-stack Development
Back-end development
Front-end development
Integration
APIs
Migration
Cloud hosting
Front-end development
Integration
APIs
Migration
Cloud hosting
Web Platforms
Digital experience platforms
Citizen engagement platforms
Customer experience hubs
Content management systems
Citizen engagement platforms
Customer experience hubs
Content management systems
Customer Solutions
Trust gates and trust profiles
Data-driven personalisation
Marketing automation
Advanced AI search
IQA ChatBot interface
Data-driven personalisation
Marketing automation
Advanced AI search
IQA ChatBot interface
Optimise and Scale
Growth
SEO optimisation
Audience management
Audience management
Testing
Functional testing
Performance testing
Load testing
Usability testing
Compatibility testing
Security testing
Accessibility testing
Performance testing
Load testing
Usability testing
Compatibility testing
Security testing
Accessibility testing
Administration
Infrastructure support
Database management
Backup, recovery and continuity
Security management
Asset and licence administration
Database management
Backup, recovery and continuity
Security management
Asset and licence administration
Support
Systems support
Software support
Training
Help desk and service co-ordination
Software support
Training
Help desk and service co-ordination
Humanising technology, one experience at a time.
Solution Partners
We pride ourselves on delivering right-sized partner solutions without the excess.
When it comes to finding a partner, we are transparent and agnostic. We work with your team to understand existing systems infrastructure and investment so we can deliver better business outcomes and do more for less.